Terms of Service and Privacy Policy

Last Updated: June 2026‍ ‍

PLEASE READ THESE TERMS CAREFULLY BEFORE BOOKING A SESSION OR USING ANY SERVICES PROVIDED BY FINE PRINT FLUENT LLC. BY BOOKING A SESSION, SUBMITTING PAYMENT, SIGNING THIS AGREEMENT ELECTRONICALLY, OR OTHERWISE USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT BOOK A SESSION OR USE THE SERVICES.‍ ‍

1. PARTIES AND AGREEMENT‍ ‍

These Terms of Service and Privacy Policy (this "Agreement") is entered into between Fine Print Fluent LLC, a Massachusetts limited liability company ("Fine Print Fluent," "FPF," "we," "us," or "our"), and the individual booking a session and agreeing to these terms ("Client," "you," or "your"). This Agreement governs all services provided by FPF to Client and supersedes any prior or contemporaneous communications, representations, or agreements between the parties relating to the subject matter hereof. FPF's collection, use, and protection of personal information is governed by the Privacy Policy attached hereto as Exhibit A, which is incorporated into this Agreement by reference.

2. NATURE OF SERVICES‍ ‍

2.1 Plain English Explanation Services Only. Fine Print Fluent provides contract explanation and educational services only. Specifically, FPF will: (a) review a contract document submitted by Client; (b) prepare a written plain English summary of the material terms of that contract; and (c) conduct a 30-minute video consultation with Client to discuss the summary and answer questions about the contract's terms (collectively, the "Services"). The Services are strictly limited to explaining, summarizing, and educating Client about the content of their contract in plain English.

2.2 Not Legal Services. THE SERVICES PROVIDED BY FINE PRINT FLUENT ARE NOT LEGAL SERVICES, LEGAL ADVICE, LEGAL COUNSEL, OR LEGAL REPRESENTATION OF ANY KIND. FPF does not represent Client in any legal, professional, or fiduciary capacity. No attorney-client relationship is formed between FPF and Client by virtue of this Agreement, the booking of a session, the receipt of a written summary, or the conduct of a video consultation. Nothing in the Services or any communication from FPF should be construed as legal advice or a legal opinion.

2.3 No Negotiation Services. FPF does not negotiate contracts on Client's behalf. FPF does not communicate with Client's employer, potential employer, or any counterparty to Client's contract. FPF does not draft redlines, amendments, or counterproposals. FPF does not represent Client in any negotiation, formal or informal, written or oral.

2.4 No Formal Legal Opinion. FPF does not provide formal legal opinions on the enforceability, validity, legality, or interpretation of any contract term under applicable state or federal law. Any discussion of legal concepts, provisions, or implications during the Services is provided for educational and explanatory purposes only and does not constitute a legal opinion.

2.5 No Prediction of Outcomes. FPF makes no representation, warranty, or guarantee regarding the legal effect, enforceability, or outcome of any provision in Client's contract, nor does FPF predict how any court, arbitrator, employer, or other party may interpret or apply any contract term.

2.6 Independent Legal Counsel. Client is strongly encouraged to retain independent legal counsel if Client requires legal advice, negotiation services, formal legal opinions, or legal representation of any kind. FPF's Services are not a substitute for independent legal counsel.

3. SCOPE OF SERVICES

3.1 Included Services. The flat fee covers: (a) a thorough review of the contract document submitted by Client; (b) preparation of a written plain English summary of material contract terms; and (c) one 30-minute video consultation.

3.2 Excluded Services. The Services expressly exclude: (a) review of documents not submitted at or before the time of booking; (b) review of materially revised or replacement contracts following delivery of the written summary; (c) follow-up consultations beyond the single 30-minute video call; (d) email correspondence beyond transactional and administrative communications; (e) negotiation, redlining, or drafting of any kind; (f) representation before any court, arbitrator, or administrative body; and (g) any other service not expressly included in Section 3.1.

3.3 New Engagements. Any services beyond the scope of Section 3.1, including review of revised contracts, additional consultations, or any other work, require a separate booking and payment at the then-current fee.

3.4 Contract Submission. Client is responsible for submitting a complete, legible, and accurate copy of the contract to be reviewed. The Services are limited to the document actually submitted. FPF is not responsible for any term, provision, exhibit, addendum, or incorporated document not included in the submission.

4. FEES AND PAYMENT‍ ‍

4.1 Flat Fee. The fee for the Services is at the then-current rate displayed on the website and is payable in full at the time of booking.

4.2 Non-Refundable. The fee is non-refundable once FPF has commenced review of Client's contract. Commencement of review is deemed to occur within 48 hours of confirmed booking and receipt of the contract document.

4.3 Cancellation Credit. Cancellations made more than 48 hours before the scheduled video consultation may receive a credit toward a future session or a refund at FPF's sole discretion. Cancellations within 48 hours of the scheduled session and no-shows are not eligible for any credit or refund under any circumstances.

4.4 Fee Changes. FPF reserves the right to modify its fees at any time. Fee changes will not affect engagements already booked and paid.

5. CLIENT RESPONSIBILITIES AND ACKNOWLEDGMENTS‍ ‍

5.1 Sole Decision-Making Authority. Client acknowledges and agrees that Client is solely and exclusively responsible for all decisions regarding Client's contract, including without limitation the decision whether to sign, reject, negotiate, or seek further review of the contract. FPF's Services are informational and educational only. FPF has no role in, and bears no responsibility for, Client's ultimate decision regarding the contract.

5.2 No Reliance on Services as Legal Advice. Client acknowledges that Client is not relying on the Services as legal advice and that Client has been advised to seek independent legal counsel if Client requires legal advice, representation, or formal legal opinions.

5.3 Accuracy of Submission. Client represents and warrants that the contract submitted to FPF is a true, complete, and accurate copy of the contract Client intends to sign or has signed. FPF is not responsible for any discrepancy between the submitted document and the actual contract.

5.4 Client's Professional Qualifications. FPF does not verify Client's identity, credentials, specialty, employer, or any other information provided at booking. Client represents that all information provided is accurate and complete.

5.5 Independent Verification. Client acknowledges that Client should independently verify any material information contained in FPF's written summary or discussed during the video consultation before making any decision regarding Client's contract.

6. DISCLAIMERS OF WARRANTIES‍ ‍

6.1 No Warranties. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FPF EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: (a) Any warranty of accuracy, completeness, correctness, reliability, or fitness of the written summary or any oral statement made during the video consultation; (b) Any warranty that the written summary accurately, completely, or correctly identifies, describes, or interprets every term, clause, provision, or implication of Client's contract; (c) Any warranty that the written summary or video consultation is free from error, omission, or misstatement; (d) Any warranty of fitness for a particular purpose, merchantability, or non-infringement; (e) Any warranty that the Services will meet Client's expectations or requirements; (f) Any warranty regarding the legal effect, enforceability, or interpretation of any contract term; (g) Any warranty that FPF's interpretation of any contract term is consistent with how that term may be interpreted by any court, arbitrator, employer, or other party; or (h) Any warranty that the Services are current, up-to-date, or reflective of recent legal developments in any jurisdiction.

6.2 Summary as Summary Only. Client acknowledges and agrees that the written plain English summary provided by FPF is a summary only. It is not a legal document, a complete legal analysis, or a substitute for reading the actual contract. FPF is not liable for any interpretation of the contract that deviates from the written summary, including any interpretation offered by Client's employer, potential employer, legal counsel, court, arbitrator, or any other party. FPF is not liable for any term, provision, or implication of Client's contract that is not addressed or is inaccurately described in the written summary.

6.3 No Guarantee of Completeness. FPF does not warrant that the written summary identifies every material term of Client's contract or that the summary is free from omission. Complex contracts may contain provisions whose significance depends on facts, circumstances, or legal interpretations not known to FPF.

7. LIMITATION OF LIABILITY‍ ‍

7.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FPF, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, OR ASSIGNS BE LIABLE TO CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION AND WHETHER OR NOT FPF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY:

(a) Lost profits, lost revenue, or lost business opportunities;

(b) Loss of income, compensation, or earning capacity of any kind;

(c) Damages arising from employment decisions, including hiring, termination, discipline, or non-renewal;

(d) Damages arising from the terms or enforcement of Client's contract, including non-compete clauses, tail coverage obligations, clawback provisions, or any other contractual obligation;

(e) Damages arising from Client's decision to sign, not sign, negotiate, or otherwise act with respect to Client's contract;

(f) Damages arising from Client's employer's interpretation or enforcement of any contract term;

(g) Loss of professional opportunities, career advancement, or professional reputation;

(h) Emotional distress, loss of enjoyment, or other non-economic harm;

(i) Damages arising from reliance on the written summary or any statement made during the video consultation;

7.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FPF'S TOTAL AGGREGATE LIABILITY TO CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICES, OR ANY COMMUNICATION BETWEEN FPF AND CLIENT, REGARDLESS OF THE FORM OF ACTION AND WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY AND RECEIVED FROM THE PARTICULAR CLIENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

7.3 Essential Basis of Bargain. Client acknowledges that the fee for the Services reflects the allocation of risk set forth in this Agreement, that FPF would not have entered into this Agreement without the limitations on liability set forth herein, and that such limitations shall apply notwithstanding any failure of essential purpose of any limited remedy.

7.4 No Liability for Contract Outcomes. FPF shall have no liability whatsoever for any issue, dispute, loss, claim, or damage arising from or related to any term, provision, or enforcement of Client's contract, including but not limited to non-compete enforcement, compensation disputes, termination disputes, tail coverage obligations, partnership track disputes, or any other matter arising from Client's employment relationship.

7.5 No Liability for Employer Interpretation. FPF shall have no liability whatsoever for any interpretation of Client's contract offered by Client's employer or potential employer that differs from or is inconsistent with FPF's written summary or any statement made during the video consultation.

7.6 No Liability for Client Interpretation. FPF shall have no liability whatsoever for any interpretation of the written summary or the video consultation by Client that differs from FPF's intended meaning or that leads Client to an inaccurate understanding of any contract term.

8. INDEMNIFICATION‍ ‍

8.1 Indemnification by Client. Client shall defend, indemnify, and hold harmless FPF and its members, managers, officers, employees, contractors, agents, successors, and assigns (collectively, "FPF Parties") from and against any and all claims, actions, proceedings, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's use of or reliance on the Services; (b) Client's decision to sign, not sign, negotiate, or otherwise act with respect to Client's contract; (c) Any claim by Client's employer, former employer, or any third party arising from or related to Client's contract or employment relationship; (d) Client's breach of any representation, warranty, or obligation under this Agreement; (e) Any inaccuracy in information provided by Client to FPF; (f) Client's violation of any applicable law or regulation; (g) Any claim that the Services infringed upon any right of Client or any third party; (h) Any claim arising from Client's use of the written summary or any statement made during the video consultation in any negotiation, dispute, legal proceeding, or other context; or (i) Any claim by any third party arising from Client's sharing of the written summary or any FPF communication with such third party.

8.2 Indemnification Procedure. FPF shall promptly notify Client of any claim for which indemnification is sought. Client shall assume control of the defense of such claim with counsel reasonably acceptable to FPF. FPF shall have the right to participate in the defense at its own expense. Client shall not settle any claim without FPF's prior written consent, which shall not be unreasonably withheld.

9. CONFIDENTIALITY

9.1 FPF's Confidentiality Obligations. FPF shall keep Client's contract and personal identifying information strictly confidential and shall not disclose such information to any third party except as set forth in this Section 9. FPF's collection and use of personal information is further described in Exhibit A to this Agreement.

9.2 Permitted Disclosures. Notwithstanding Section 9.1, FPF may disclose Client information: (a) As necessary to provide the Services, including to employees, contractors, or service providers engaged by FPF who are bound by confidentiality obligations no less protective than those herein; (b) As required by applicable law, regulation, court order, or governmental authority; (c) To enforce this Agreement or protect FPF's rights; or (d) With Client's prior written consent.

9.3 Aggregated and De-Identified Data. Notwithstanding anything to the contrary in this Agreement, FPF may use, analyze, compile, and share aggregated and de-identified data derived from contracts reviewed and sessions conducted under this Agreement and other client engagements. Such data may include, without limitation, aggregated information regarding compensation ranges by specialty, non-compete clause prevalence and geographic scope by region, tail coverage structures, signing bonus trends, RVU benchmarks, and other contract term patterns. This data will be aggregated across multiple engagements and will not identify or be reasonably identifiable to any individual client, employer, or contract. FPF may sell, license, or otherwise provide such aggregated and de-identified data to third parties, including without limitation researchers, industry publications, healthcare organizations, and commercial entities. Client consents to such use by entering into this Agreement. For a complete description of FPF's data practices, including data retention, security, and your rights regarding your personal information, see Exhibit A to this Agreement.

9.4 No Confidentiality Obligation of Client. Nothing in this Agreement restricts Client from disclosing the existence of the Services or Client's use thereof. However, Client acknowledges that FPF's written summaries and materials are the proprietary work product of FPF and subject to the intellectual property provisions of Section 11.

10. AI TOOLS

10.1 AI Assistance. FPF may use artificial intelligence tools and technologies ("AI Tools") as part of its internal workflow in connection with the provision of the Services. Client acknowledges and consents to such use.

10.2 Human Oversight and Final Delivery. The use of AI Tools is an internal process enhancement only. Notwithstanding any such use, a human being will review, modify, approve, and finalize all written summaries before delivery to Client. All video consultations will be conducted by a human being. FPF does not deliver AI-generated content to clients without human review.

10.3 No Personal Data in AI Tools. FPF shall not input Client's personal identifying information, including Client's name, contact information, employer name, or any other information that could identify Client as an individual, into any third-party AI Tool.

10.4 No Warranty Regarding AI. FPF makes no warranty regarding the accuracy, completeness, or reliability of any AI-assisted analysis. The disclaimers and limitations of liability set forth in Sections 6 and 7 apply fully to any Services in which AI Tools are used.

11. INTELLECTUAL PROPERTY

11.1 FPF Ownership. All content, materials, methodologies, processes, written summaries, analyses, templates, and work product created, developed, or used by FPF in connection with the Services, including without limitation all written plain English summaries delivered to Client, are and shall remain the sole and exclusive property of FPF. FPF retains all right, title, and interest in and to all such materials, including all intellectual property rights therein.

11.2 Limited License to Client. FPF grants Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the written plain English summary delivered to Client solely for Client's personal, non-commercial use in connection with Client's own contract. Client expressly agrees not to share, distribute, transmit, or disclose the written summary to Client's employer, potential employer, or any representative or agent thereof. No other rights are granted.

11.3 No Rights Granted. Except for the limited license set forth in Section 11.2, no rights of any kind are granted to Client with respect to any FPF materials, content, methodologies, or intellectual property. Client may not reproduce, distribute, publish, display, modify, create derivative works from, sell, or otherwise exploit any FPF materials or work product without FPF's prior written consent.

11.4 Client Content. Client retains all ownership rights in the contract document submitted to FPF. By submitting a contract document, Client grants FPF a limited, non-exclusive license to use that document solely as necessary to provide the Services and as permitted under Section 9.3.

11.5 Feedback. If Client provides FPF with any feedback, suggestions, or comments regarding the Services, Client hereby assigns to FPF all right, title, and interest in and to such feedback, and FPF may use such feedback for any purpose without compensation to Client.

12. PROHIBITED USES

Client agrees not to: (a) Use the Services for any unlawful purpose or in violation of any applicable law or regulation; (b) Share, distribute, publish, or otherwise disclose FPF's written summary to any third party for commercial purposes or in a manner that misrepresents the nature or source of the summary, including to any employer or potential employer; (c) Represent or imply that FPF's written summary constitutes a legal opinion, legal advice, or the work product of Client's legal counsel; (d) Use the Services to obtain information for the benefit of any third party without FPF's prior written consent; (e) Attempt to reverse-engineer, copy, or replicate FPF's methodologies, processes, or work product; (f) Submit false, inaccurate, or misleading information to FPF; or (g) Use the Services if Client is a competitor of FPF or intends to use the Services to develop a competing offering.

13. DISPUTE RESOLUTION

13.1 Informal Resolution. Before initiating any formal dispute resolution proceeding, Client agrees to contact FPF in writing and provide a detailed description of the dispute. The parties agree to attempt to resolve the dispute informally for a period of 30 days following FPF's receipt of Client's written notice.

13.2 Binding Arbitration. If the parties are unable to resolve the dispute informally, any and all disputes, claims, or controversies arising out of or related to this Agreement or the Services shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall be conducted in Boston, Massachusetts or via video conference at FPF's election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Waiver of Class Action. CLIENT WAIVES ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING AGAINST FPF. All disputes must be brought in Client's individual capacity only.

13.4 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

13.5 Statute of Limitations. Any claim arising out of or related to this Agreement or the Services must be brought within one (1) year of the date on which the claim arose, regardless of any longer statute of limitations that might otherwise apply.

14. GENERAL PROVISIONS

14.1 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral.

14.2 Amendment. FPF reserves the right to amend these Terms at any time by posting updated Terms on its website. Continued use of the Services following the posting of amended Terms constitutes acceptance of such amendments. Amendments do not affect engagements already in progress.

14.3 Severability. If any provision of this Agreement is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.

14.4 Waiver. FPF's failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or FPF's right to enforce it in the future.

14.5 No Third-Party Beneficiaries. This Agreement is for the sole benefit of the parties and their respective permitted successors and assigns. Nothing herein creates any right in any third party.

14.6 Assignment. Client may not assign this Agreement or any rights hereunder without FPF's prior written consent. FPF may assign this Agreement freely, including in connection with a merger, acquisition, or sale of all or substantially all of its assets.

14.7 Force Majeure. FPF shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including without limitation acts of God, natural disasters, pandemic, government action, or failure of third-party service providers.

14.8 Electronic Agreement. Client agrees that electronic acceptance of this Agreement, whether by clicking a checkbox, signing electronically via DocuSign or a similar platform, or otherwise affirmatively indicating acceptance, constitutes a valid and binding signature with the same legal effect as a handwritten signature.

14.9 Headings. Section headings are for convenience only and shall not affect the interpretation of this Agreement.

14.10 Contact. Questions regarding these Terms may be directed to Fine Print Fluent LLC at the contact information provided on the website.

BY BOOKING A SESSION, SUBMITTING PAYMENT, OR SIGNING THIS AGREEMENT ELECTRONICALLY, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.

‍ ‍EXHIBIT A

PRIVACY POLICY‍ ‍

This Privacy Policy describes how Fine Print Fluent LLC ("Fine Print Fluent," "FPF," "we," "us," or "our") collects, uses, stores, protects, and shares information in connection with the services available at fineprintfluent.com and any related communications. By using our website or booking a session, you agree to the practices described in this Privacy Policy. This Privacy Policy is incorporated into and made a part of the Fine Print Fluent Terms of Use and Service Agreement.‍ ‍

1. INFORMATION WE COLLECT‍ ‍

1.1 Information You Provide Directly. When you book a session, submit a contract, or communicate with us, we collect:

  • Full name and contact information including email address and phone number

  • Professional information including specialty, employer name, state of employment, graduation or training completion date, and any other information provided in the intake form

  • The contract document you submit for review

  • Payment information, which is processed exclusively by our third-party payment processor and is not stored by FPF directly

  • Any communications between you and FPF including emails, messages, and notes arising from your video consultation

1.2 Information Collected Automatically. When you visit our website, we may automatically collect:

  • IP address and general geographic location derived therefrom

  • Browser type and version

  • Device type and operating system

  • Pages visited, time spent on the site, and navigation patterns

  • Referring URL and exit pages

  • Date and time of your visit

This information is collected through standard web analytics tools and technologies including cookies and similar tracking mechanisms. See Section 6 for more information.

1.3 Information We Do Not Collect. We do not collect Social Security numbers, government identification numbers, financial account numbers, or other sensitive personal identifiers beyond what is necessary to provide the Services. Payment card information is handled entirely by payment processors and is not transmitted to or stored by FPF.

2. HOW WE USE YOUR INFORMATION‍ ‍

2.1 To Provide the Services. We use the information you provide primarily to deliver the Services you have booked, including reviewing your contract, preparing your written plain English summary, and conducting your video consultation.

2.2 Communications. We use your contact information to send booking confirmations, session reminders, your written summary, post-call follow-up emails, and other communications directly related to your engagement. We may also send occasional service-related updates such as changes to our Terms or this Privacy Policy.

2.3 Service Improvement. We may use information about how clients use our Services to improve our processes, refine our summary methodology, and enhance the overall client experience.

2.4 Aggregated and De-Identified Data. As described in Section 9.3 of the Terms of Use and Service Agreement, we may use information derived from contracts reviewed and sessions conducted to create aggregated, fully de-identified data sets. This may include analysis of compensation ranges by specialty, non-compete clause trends by geography, tail coverage structures, signing bonus patterns, RVU benchmarks, and other contract term patterns observed across many engagements. This data is aggregated across multiple clients and cannot be traced back to any individual. FPF may sell, license, or otherwise share this aggregated and de-identified data with third parties including researchers, industry publications, healthcare organizations, and commercial entities.

2.5 Legal Compliance and Protection. We may use or disclose your information as necessary to comply with applicable law, respond to legal process, enforce our Terms of Use and Service Agreement, or protect the rights, property, or safety of FPF, our clients, or others.

2.6 Business Transfers. In the event of a merger, acquisition, sale of assets, or other business combination, your information may be transferred to the successor entity as part of that transaction.

3. HOW WE SHARE YOUR INFORMATION‍ ‍

3.1 We Do Not Sell Personal Information. FPF does not sell, rent, or trade your personal identifying information to any third party. The transfer described in Section 2.4 applies exclusively to aggregated and fully de-identified data that cannot be traced back to any individual.

3.2 Service Providers. We share information with third-party service providers who assist us in delivering the Services, including:

  • Stripe and/or PayPal: payment processing

  • Acuity Scheduling: booking, scheduling, and intake form management

  • DocuSign: electronic signature collection and document storage

  • Zoom: video consultation delivery

  • Google Workspace: email communications and file storage

  • Squarespace: website hosting

Each of these providers is bound by their own privacy and security obligations and processes your information only as necessary to perform their services.

3.3 AI Tools. As described in Section 10 of the Terms of Use and Service Agreement, FPF may use artificial intelligence tools as part of its internal workflow. FPF shall not input your personal identifying information, including your name or contact information, into any third-party AI Tool. Any use of AI Tools is subject to the confidentiality obligations set forth in the Terms of Use and Service Agreement.

3.4 Legal Requirements. We may disclose your information if required to do so by applicable law, regulation, court order, subpoena, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of FPF, our clients, or others.

3.5 With Your Consent. We may share your information with third parties when you have given us your explicit consent to do so.

4. DATA RETENTION‍ ‍

4.1 Retention Period. We retain your personal information and contract documents for a period of three (3) years following the date of your engagement, after which they are securely deleted or anonymized unless a longer retention period is required by applicable law or necessary to resolve a dispute or enforce our agreements.

4.2 Aggregated Data. De-identified and aggregated data derived from your engagement may be retained indefinitely as it does not constitute personal information and cannot be traced back to you.

4.3 Communications. Email and other communications may be retained for up to three (3) years for record-keeping and service improvement purposes.

4.4 Deletion Requests. You may request deletion of your personal information by contacting us at the address provided in Section 9. We will honor deletion requests subject to our legal obligations and the exceptions set forth in this Privacy Policy. Note that deletion of your personal information does not affect any aggregated and de-identified data already derived from your engagement.

5. DATA SECURITY‍ ‍

5.1 Security Measures. We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encrypted transmission of data where technically feasible, and limited access to personal information on a need-to-know basis.

5.2 No Absolute Security. No method of data transmission or storage is completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security and are not responsible for unauthorized access to your information resulting from circumstances beyond our reasonable control.

5.3 Breach Notification. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Use of Cookies. Our website may use cookies and similar tracking technologies to collect the information described in Section 1.2. Cookies are small text files placed on your device that help us understand how visitors use our website and improve the user experience.

6.2 Types of Cookies. We may use:

  • Essential cookies: necessary for the website to function properly

  • Analytics cookies: used to understand how visitors interact with the website, such as pages visited and time spent on the site

  • Preference cookies: used to remember your settings and preferences

6.3 Managing Cookies. You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not currently respond to browser Do Not Track signals.

6.4 Third-Party Analytics. Our website may use third-party analytics services such as Google Analytics. These services collect information about your use of the website and may combine it with information about your use of other websites. Their use of this information is governed by their own privacy policies.

7. YOUR RIGHTS AND CHOICES‍ ‍

7.1 Access and Correction. You may request access to the personal information we hold about you and ask us to correct any inaccuracies by contacting us at the address in Section 9.

7.2 Deletion. You may request deletion of any of your personal information as described in Section 4.4.

7.3 Opt-Out of Marketing. If we send you any marketing or promotional communications, you may opt out at any time by following the unsubscribe instructions in those communications or by contacting us directly. Note that opting out of marketing communications does not affect transactional communications related to your engagement.

7.4 California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale of personal information, and the right not to be discriminated against for exercising these rights. As stated in Section 3.1, FPF does not sell personal information. To exercise any applicable CCPA rights, contact us at the address in Section 9.

7.5 Other State Privacy Laws. Residents of Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy legislation may have additional rights regarding their personal information. We will respond to verifiable requests from residents of these states consistent with applicable law.

7.6 International Users. Our Services are intended for users located in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction. By using our Services, you consent to such transfer and processing.

8. CHILDREN'S PRIVACY‍ ‍

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. CONTACT INFORMATION ‍ ‍

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@fineprintfluent.com.

We will respond to all verifiable requests within 30 days.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. Your continued use of our Services following the posting of changes constitutes your acceptance of the revised Privacy Policy. For material changes, we will make reasonable efforts to notify you directly by email if we have your contact information on file.

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